Having one platform for CRM, scheduling, and follow-ups in one place sounds like it would take back a real chunk of the week.
Allied health practice manager
What we hear from growing practices
For Australian NDIS providers, solo to 20+ staff
You didn't start an NDIS practice to drown in admin.
Carely is the NDIS CRM that runs your front office, so the admin stops fighting you and you get back to the people who need you.
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2enquiries slipped this week
live
Your inbox, right now.
Waiting for a reply5 active
Most providers tell us 1 in 3 enquiries slip through, usually not because they don’t care, but because they can’t get to them in time.
Typical NDIS enquiry inbox for a small provider
A sample view of enquiries waiting for a reply. 2 have already slipped through the cracks this week. They couldn’t get a callback in time. Most providers tell us about 1 in 3 enquiries slip through, not for lack of care but for lack of time. Carely is built to catch them before that happens.
Sound familiar?
Here’s what a typical week costs a small NDIS practice.
ADMIN RECEIPTS
Small NDIS Practice · W/E 24 Apr 2026
WEEKHOURS LOST TO ADMIN
TOTAL$0/week
at ~$75/hr admin cost
THANK YOU FOR YOUR “SYSTEMS”
The problem isn’t you. It’s the stack.
CARELY · AU
There’s a better way.
Typical weekly admin cost for a small NDIS practice
- Manual follow-ups. Chasing participants, referrers, payments. 3.5 hours per week
- Referrals chased. Enquiries that slipped through the cracks. 2 hours per week
- Invoicing back-and-forth. Manual invoices, forgotten line items, overdue chasing. 2.5 hours per week
- Tool-switching tax. Spreadsheets, email, calendar, invoicing, all separately. 3 hours per week
- Paperwork hunt. Service agreements, intake, consent, notes. 2 hours per week
- Double data-entry. Every update typed twice because nothing syncs. 1 hours per week
Total: 14 hours and $1,050 of admin cost every week, at an estimated $75 per hour.
You don't need five tools. You need your week back.
Marketing, CRM, intake, scheduling, invoicing, and follow-up, running together. Your claiming tool still handles PRODA.
Get More Clients
CRM, marketing automation, and enquiry capture built for NDIS, so every enquiry becomes an opportunity.
Manage Everything in One Place
Unified inbox, scheduling, and pipeline management so your whole practice runs from one screen.
Automate the Repetitive Stuff
Workflows, reminders, and follow-ups that run automatically, so you can focus on the people who need you.
Seeing is better than reading.
Book a 30-minute walkthrough, or start a free trial today.
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Built for real care
Less admin. More time with the people who matter.
Carely was built alongside NDIS providers who were drowning in paperwork. Every feature is designed to give you time back, so you can spend it on the participants, families, and communities you care for.
- Automated appointment reminders
- One-click invoice generation
- Smart follow-up workflows
For your whole team
A platform your whole team will actually use.
Whether you're a solo practitioner or managing a team of support workers, Carely scales with you. Unlimited users, shared pipelines, and team-wide visibility, all from one login.
- Unlimited team members on every plan
- Role-based access and permissions
- Shared calendar and task management
Three steps. That's it.
1
Start your free trial
Choose your plan. No lock-in contracts. No setup fees.
2
We configure it for your practice
We set up your CRM, pipelines, automations, and templates, tailored to how your NDIS practice actually works.
3
Start growing
Capture referrals, automate follow-ups, book appointments, send invoices, and manage every participant relationship from one place.
That’s the whole pitch.
What NDIS providers tell us
Illustrative scenarios based on the conversations we have with providers evaluating Carely. Real customer stories coming soon.
One system that does the job of five is what every small coordination team I know is looking for.
Support coordinator
Small team, multiple tools
Invoicing and payment follow-ups being automatic. That's the part that sells itself for a plan manager.
Plan manager
Chasing payments pain
A unified inbox so new enquiries don't sit in four different tabs. That alone is worth looking at.
Allied health clinic owner
Enquiry overload
Intake that doesn't live across three different tools would change how fast we can say yes to new participants.
Support coordination lead
Onboarding bottleneck
No per-user fees is a big deal when you want your whole team in one system without counting seats.
Practice owner
Growing team, watching costs
Reminder workflows that run themselves instead of being another thing on my end-of-day list. That's the dream.
Physiotherapist & practice owner
Admin burden
A done-for-you setup option makes a big difference when you're a solo founder who doesn't have time to configure software.
Allied health founder
No time to configure
Leaving work on time is the only metric that matters when you're a sole practitioner.
Sole support coordinator
Working alone
Small NDIS teams with big ambitions need the systems of a bigger practice without the bigger practice overhead.
Plan management team
Scaling without overhead
- “Having one platform for CRM, scheduling, and follow-ups in one place sounds like it would take back a real chunk of the week.”, from a Allied health practice manager (What we hear from growing practices)
- “One system that does the job of five is what every small coordination team I know is looking for.”, from a Support coordinator (Small team, multiple tools)
- “Invoicing and payment follow-ups being automatic. That's the part that sells itself for a plan manager.”, from a Plan manager (Chasing payments pain)
- “A unified inbox so new enquiries don't sit in four different tabs. That alone is worth looking at.”, from a Allied health clinic owner (Enquiry overload)
- “Intake that doesn't live across three different tools would change how fast we can say yes to new participants.”, from a Support coordination lead (Onboarding bottleneck)
- “No per-user fees is a big deal when you want your whole team in one system without counting seats.”, from a Practice owner (Growing team, watching costs)
- “Reminder workflows that run themselves instead of being another thing on my end-of-day list. That's the dream.”, from a Physiotherapist & practice owner (Admin burden)
- “A done-for-you setup option makes a big difference when you're a solo founder who doesn't have time to configure software.”, from a Allied health founder (No time to configure)
- “Leaving work on time is the only metric that matters when you're a sole practitioner.”, from a Sole support coordinator (Working alone)
- “Small NDIS teams with big ambitions need the systems of a bigger practice without the bigger practice overhead.”, from a Plan management team (Scaling without overhead)
From $97/month. Everything included.
Solo at $97, Practice at $197 (unlimited users), Growth at $349. No per-client fees. No hidden charges.
All prices in AUD, exclusive of GST.
Three tiers, no surprises
All features included
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Ready to stop drowning in admin?
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