OUR STORY
Built in Australia, for Australian NDIS providers.
We saw NDIS providers drowning in admin and scattered tools. So we built something better.
We kept seeing the same thing. NDIS providers — passionate people doing important work — spending half their week on admin instead of care.
A spreadsheet for contacts. A separate app for scheduling. Another for email. JotForm for intake. Manual reminders by text. Invoices sent and forgotten. Five tools that don't talk to each other, none of them built for the NDIS.
The big NDIS platforms? They're built for large organisations with dedicated IT teams and enterprise budgets. If you're a practice with 2–10 staff, you're either overpaying for features you'll never use, or stitching together a patchwork of generic tools.
We built Carely to fix that. One platform that handles CRM, scheduling, communication, marketing, invoicing, and automation — pre-configured for how NDIS practices actually work. No per-user fees. No setup costs. No six-month onboarding process.
Just a tool that helps you spend less time on admin and more time on the people who need you.
The Team
We're a small team. You'll actually hear from us.
Michael
CEO & Product
Michael leads product strategy and business operations. He saw firsthand how NDIS providers were underserved by existing software — either too complex, too expensive, or too generic. He started Carely to build something that actually fits the way small NDIS practices work.
Tron
Platform & Implementation
Tron is the technical backbone of Carely. He handles platform configuration, integrations, and implementation — making sure every new customer's workspace is set up properly and running smoothly from day one.
Marie
Customer Success
Marie is the first person you'll talk to after signing up. She handles onboarding, training, and ongoing support. Her job is to make sure you're actually getting value from the platform, not just paying for it.
Thu Anh
Strategic Advisor & Coach
Thu Anh brings deep expertise in NDIS business strategy and leadership coaching. She runs workshops for NDIS providers on efficiency, team building, and practice growth — and helps shape how Carely serves the real needs of the sector.
Our Values
The principles that guide how we build, price, and support our customers.
Honesty over hype
We tell you exactly what Carely does and doesn't do. No vaporware. No "coming soon" sold as current features.
Simplicity over complexity
If it takes a 50-page manual to use, we've failed. The platform should make your life easier on day one.
Fairness in pricing
One flat price. Unlimited users. No gotchas. You shouldn't need a calculator to figure out your software bill.
Care for the carers
You spend your days supporting people with disability. The least we can do is make your admin easier.
Carely is an Australian company (AutoLeGen Pty Ltd) built specifically for the Australian NDIS market. Our team is here, our customers are here, and we understand the NDIS landscape because we live in it.
Data encrypted in transit and at rest. Hosted on AWS and Google Cloud with globally distributed servers. Compliant with the Australian Privacy Act 1988.
Want to learn more about Carely?
Book a 30-minute demo or send us an email — we actually read and reply.