SCHEDULING
Fewer no-shows. Less phone tag. More time for care.
Between coordinating team schedules, confirming appointments, and rescheduling cancellations, scheduling eats hours of your week. Carely gives your participants self-booking, your team shared calendars, and everyone automated reminders.
ONLINE BOOKING
Let participants book themselves.
Embed a booking widget on your website or share a direct link. Participants and referral partners choose an available time, fill in their details, and confirm — no phone call needed. The appointment appears in your team calendar instantly. Set booking rules: minimum notice periods, buffer time between appointments, available hours per team member, and service-specific durations.
- Embeddable booking widget for your website
- Shareable direct booking links
- Configurable booking rules and availability
- Fewer back-and-forth calls to find a time that works
TEAM CALENDARS
See your whole team's schedule at a glance.
Every team member has their own calendar. View them individually or overlay them to see your full practice schedule. Assign appointments to specific team members based on availability, location, or specialty. Recurring appointments are built in — set up weekly or fortnightly sessions for ongoing NDIS services without re-creating them every time.
- Individual and overlaid team calendar views
- Assign appointments based on availability or specialty
- Recurring appointments for ongoing NDIS services
- Know who's where and when, without asking
AUTOMATED REMINDERS
Cut no-shows without lifting a finger.
Send automated appointment reminders via SMS, email, or voice call. Configure the timing — most NDIS providers send reminders 48 hours and 2 hours before each appointment. Participants can confirm or cancel directly from the reminder. Cancellations automatically free up the slot and notify your team. No-show? Trigger an automated follow-up to rebook.
- Automated SMS, email, or voice call reminders
- Configurable timing — 48 hours, 2 hours, or any interval
- Participants can confirm or cancel from the reminder
- Many NDIS providers report significant drops in no-shows after implementing automated reminders — commonly 30% or more
VIDEO CALL INTEGRATION
Telehealth-ready, out of the box.
Connect Zoom or Google Meet to automatically generate video call links for virtual appointments. When a participant books a telehealth session, they receive the meeting link in their confirmation and reminder messages. No separate video platform setup. No manual link creation. Perfect for allied health providers delivering NDIS services via telehealth.
- Auto-generate Zoom or Google Meet links on booking
- Meeting link included in confirmation and reminders
- No manual link creation or separate platform setup
- One click to create a telehealth appointment, complete with video link and reminders
Ready to simplify your scheduling?
Book a 30-minute demo and we'll show you how Carely's scheduling works for NDIS practices.